FREQUENTLY ASKED QUESTIONS

Please read our Terms of Use

What's the difference between my listing and my splash page?
Your listing is the basic information about your business that will be presented to web site user on the vendor category pages of the web site. You may have one small thumbnail photo next to your listing on the main site.

Your splash page is linked to your listing by clicking on your business name. Your splash page is your opportunity to go into more detail about your business by adding your logo, photos, and descriptive text. Splash pages are designed to allow brides to print them on an 8.5 x 11 sheet. Splash pages are, in effect, your free advertisement on the OBWA web site, and we recommend you use them to their full effect.

What's the difference between my public email address and my inquiry email address?
Your public email address will be displayed on your main listing and splash page of the OBWA web site. The inquiries email address is the email address where bridal inquiries generated by the web site will be emailed.

I'm not receiving many bridal inquiries.
First of all, recognize that you only receive inquiries from brides who have selected your business category on the bridal inquiry form. If you are still concerned, please log on to your listing page and verify that your inquiry email address is correct in terms of spelling, syntax, and spacing. If you are still concerned, email us.

Can I use an auto responder to respond to email bridal inquiries?
Yes, autoresponsders may be used to respond to inquiries. Please follow email etiquette with your auto responder by not attaching large documents, and keeping the message short and sweet. The most effective auto responders will contain no more than one or two paragraphs, have a visible and repeated link to your web site, and use bullet points about your business.

How do I select appropriate categories for my business?
You may select up to three vendor categories on the LISTING page that are appropriate to your business. OBWA requires that you select ONLY those categories in which you directly own or operate a business. Please read our Terms of Use for more details.

How do I change my password or user name?
It is recommended that every member change their user name and password to something easily remembers. To change your password, log in using your old user name and password. On the main page of the Members Web Site, click CHANGE PASSWORD. Type in your new password as instructed and submit. You will soon receive a verification email.

To change your user name, click EDIT MY LISTING from the Member's homepage. Scroll down to the bottom of the form and enter your new user name in the fields provided, then submit.

I forgot my password.
To have your password automatically emailed to you, click FORGOT PASSWORD on any page of the Member's site. Enter your email address and click SUBMIT.

How do I upload photos?
You may have one small photo attached to your listing, and up to four photos and one graphic associated with your splash page. To upload photos, simply select LISTING PHOTO or SPLASH PHOTO from the top menu on the Member's Site and follow the instructions.

I tried uploading photos, and they won't appear on my listing or page.
If your photo does not immediately appear on your listing or splash page after you attempted upload, the file size exceeds 50 KB. You must reduce your graphic or photo to less than 50 KB in order for the database to accept it. We understand that most members will need help with this. Please contact Eric Hause, our webmaster at eric@influencesolutions.com for assistance in sizing photos.

If you still need help, send us an email.